Klarna Rolls Out Consumer FX With No Exchange Fee Across 26 Countries

Klarna Group Plc launched Consumer FX on October 21, 2026, giving shoppers the ability to buy from any participating Klarna merchant in the world and pay in their own currency with no exchange fee, Klarna announced in a statement datelined New York.

The price and rate are shown upfront and stay visible in the Klarna app after purchase, which the company said means there are no surprises on the statement. Klarna, which is listed on the New York Stock Exchange and describes itself as the everyday finance network, said Consumer FX is live across all of its markets and currencies, including USD, EUR, GBP, SEK, NOK, DKK, CAD, AUD, NZD and MXN.

Merchant Terms and Early Results

The launch means any Klarna-connected merchant can sell to the company’s 120 million consumers in 26 countries with no new integration, and with no need for a local entity or a foreign bank account. Klarna also handles FX disclosure, consent and compliance for merchants.

Early results reported by Klarna show merchants gain a 5% lift in conversion and 6% in sales due to the expanded reach. The company said it connects 120 million active consumers across 26 countries with more than 1.2 million live merchants, a merchant base that grew 54% year over year.

“Increasingly, shoppers aren’t thinking in borders,” David Sykes, Klarna’s chief commercial officer, said in the announcement. “Consumer FX enables consumers to use our payment options on any Klarna merchant, regardless of country or currency, driving additional value across our global network.”

Cross-Border Shopping Data

Klarna said the launch comes as cross-border payments are growing globally, and its announcement cited findings from DHL’s 2026 E-Commerce Trends Report showing that 70% of 2026 shoppers buy internationally, up 10% from 2025, and that 45% buy across borders more than once a month.

The DHL eCommerce report drew on surveys of 29,000 online shoppers and 5,800 e-commerce businesses across 29 countries, with fieldwork conducted between December 15, 2025 and February 11, 2026. Shopper respondents were required to have made at least one online purchase within the three months before the survey, and business respondents were required to have regularly sold items online.

According to the full report, international shopping is up 10% year-on-year from 60% in 2025, with 70% of shoppers buying internationally compared with 61% of businesses selling across borders. Younger, tech-enabled shoppers are driving cross-border shopping, the report found, with 53% of both Gen Z and Millennial shoppers buying internationally more than once a month, compared with 45% of shoppers globally. Thailand leads weekly international shopping at 34%, followed by India at 32%, and 71% of hands-free shoppers, defined as those who have used voice commands or smart speakers to shop, already buy across borders regularly.

More than 3 in 10 orders are now shipped internationally, and among businesses not yet selling across borders, 29% plan to prioritize cross-border capabilities within the next 12 months, the report found. Its top five reasons shoppers do not buy internationally were high delivery costs or long delivery times, fear of fraud or lack of trust, customs, duties or taxes, complicated or costly returns, and uncertainty about delivery providers.

On what would make shoppers purchase from a retailer in another country over the next five years, the report found 57% cited free delivery, 48% cited secure payment options or buyer protection, 43% cited free returns, 41% cited prices in local currency and 37% cited clear transit times. Among the reasons shoppers already buy internationally, 60% cited lower prices, 44% cited products not available in their own country and 32% cited better quality products.

The report also identified localization gaps in English-speaking markets: 22% of Canadian, 21% of US and 18% of UK B2C businesses do not localize their e-commerce experience with local languages and currencies. Across all businesses surveyed, 63% offer their e-commerce store in local languages and currencies for all countries, 33% do so for some countries, and 4% do not.

China topped the report’s list of destinations shoppers buy from at 59%, followed by the United States at 32% and Germany at 23%. Among businesses, France and Germany led the list of selling destinations at 43% each, followed by the United States at 35% and the United Kingdom at 34%. For European shoppers, cross-border often means next door, the report found: 77% of Austrian shoppers buy from Germany, 72% of Swiss shoppers buy from Germany and 63% of Portuguese shoppers buy from Spain.