Georgia Rakusen is the Global User Research Lead at ConsenSys. Georgia is a seasoned user and design researcher, working to help ConsenSys products and blockchain organizations within the ecosystem understand their users and help them build genuinely useful and delightful experiences. At ConsenSys Georgia delivers high value strategic insights to a range of product teams building for developers, institutions, and general consumers, such as ConsenSys Codefi. In addition to running research for product teams globally, she also leads the ConsenSys research coaching program, and spends much of her time evangelizing for the voice of the customer in the web 3 space. Georgia has an extremely broad background across a number of both scaled and start-up technology companies including Europe’s leading usability testing company, and products in ecommerce, government services, finance, travel, publishing, gaming, and B2B.
